1. Finalized product image*

2. Metal*

3. What are you preserving in your inclusions?*

4. Add Chain?*

5. Flakes*

6. Shimmer*

7. Who is This Keepsake For and What is it Commemorating? tell us your story! why is this piece so special to you?*

8. Instructions? Size, or any Special requests? Add them here*

9. Terms and Conditions

At Mummas Precious Pearl, we take pride in creating unique, customized keepsakes that hold deep sentimental value for our customers. To ensure transparency and a seamless experience, we have outlined our policies below: Approval Process 1. CAD Design Approval: • Before crafting your jewelry, we share the final CAD design with you for approval. This allows you to confirm the design, ensuring it matches your preferences. • Any requested changes at this stage can be accommodated before production begins. 2. Final Product Image Approval: • Once the piece is complete, we share an image of the final product before dispatching it. • This ensures that the final product aligns with the agreed-upon design. Note: After your approval, no further changes can be made, as the product is custom-crafted and finalized for dispatch. Refund Policy • Custom Orders: Each piece of jewelry is handcrafted and customized to your specifications, making it unique and personal. Therefore, refunds cannot be provided for custom orders. • Manufacturing Defects: Refunds or replacements will only be considered for genuine manufacturing defects reported within 7 days of receiving the item. Proof of defect (e.g., photos or videos) must be provided to process the request. Repair Policy • Complimentary Repairs: We offer free repairs for manufacturing defects reported within 30 days of purchase. • Repairs for Wear and Tear: • Damage due to improper use, rough handling, or exposure to harsh conditions is not covered under our complimentary repair policy. • Repairs due to wear and tear, or requests for design modifications, will incur additional charges based on material and labor costs. We will provide a detailed cost estimate before proceeding with repairs. Customization Terms • Any changes to the design after dispatch, such as resizing or strengthening, will be treated as a new customization request. Additional charges will apply depending on the required materials and craftsmanship. Care Instructions To maintain the beauty and durability of your keepsake: • Avoid Exposure: Keep jewelry away from water, chemicals, and extreme temperatures. • Handle Gently: DNA jewelry, such as pieces with inclusions (breastmilk, hair, or blood), requires extra care. • Storage: Store your jewelry in the provided box or a soft cloth pouch to prevent scratches or damage.

IMPORTANT NOTE: Please do NOT send us the very last of any inclusions. Always save some at home, just in case mail gets lost, or breast milk molds. Its very rare, but can be devastating for such precious and irreplaceable pieces. We try to accurately provide the actual look of the products which you attach on the form. However, we cannot guarantee that the actual appearance and you see will be similar. PLEASE do not send any instructions/order changes/address changes in your package! Any changes or instructions/edits to your order MUST be emailed to us at mummaspreciouspearl@gmail.com within 24 hours from the order form is submitted.

I agree that sending my personal items is a matter of trust to Soma at Mummas Precious Pearl. I will not hold her responsible if my items get lost or damaged in any way. I understand that trusting her with these items I am also in agreement to be open to the possibilities of what could happen to these items. I also understand that if there are leftover items the artist will send items back to me. Breastmilk will not be one of those items sent back. I understand that my order cannot be cancelled or can't make any changes after 24 hours of placing my order. I also understand, as a client that these are made of resin. That overtime they may possibly be damaged, or discolored. To care for my jewelry I know that I need to avoid water exposure, lotions, perfumes, hand sanitizer, extreme heat and handle with the upmost care. I also understand that if purchasing a vermeil or plated piece that over time the plating will wear off. Artist is not obligated to replace the item should it become damaged. Due to the personal nature of this craft full refunds will not be issued. Inclusions must be received by 90 days after placing order. If inclusions are not received a partial refund of amount paid less 20% restocking fee. I give permission to Mummas Precious Pearl to use finished jewelry for photography and marketing purposes on website or social platforms. By filling this order form for purchase I agree to these Terms and Conditions.

Turn around time is approximately 6-8 weeks after receiving your package to accommodate our jeweler's production time. Depending on the item that you ordered, that turnaround time could be shorter if we have the materials for your piece already on hand. We appreciate your patience. We want to get your order completed as soon as possible, so trust that we are doing our best!

10. Personal Details*